Many times forms, documents and other attachments are created in software other users wishing to view can't access. This is usually due to:
1) not having the software program loaded (the document loaded is Microsoft Word and the person viewing has Microsoft Works (Works is a standard free load that comes with a new computer while Microsoft Word would have to be purchased.)
2) not having the same version of the software, ie, the person viewing has Word 2003 or earlier and the document on the web is Word 2007
The FIX
The web masters for SMG will attempt to load future documents in both Word 2007 and / or Adobe.
Adobe Reader:
Adobe, commonly referred to as a PDF document, offers a free viewer that periodically has newer versions available for free download. If you do not have Adobe loaded on your computer or are unsure if it is the latest version, enter or just click on this light blue web URL http://get.adobe.com/reader/?promoid=BUIGO to get to the adobe web site. Select the
Microsoft Word Viewer:
Viewers are a read only option meaning that with it you can see and read the documents but you do not have any ability to add or make changes to it.
Here is the standard description on the microsoft web site http://office.microsoft.com/en-us/downloads/HA010449811033.aspx
"With the help of converters and viewers from Office Online, you can share your Microsoft Office files with people who have different versions of Office programs, or even with people who don't have Office installed.
Converters allow you to open files created by people using different versions of your Office programs.
Viewers provide a means for people who don't have Office programs to see your work. "
Click on this light blue web URL
http://office.microsoft.com/en-us/downloads/HA010449811033.aspx If you cannot view many of the attached forms on our web, select the Word 2007 views under the WORD CONVERTERS AND VIEWERS. There is no charge for downloading these so if there are other Microsoft documents you may receive in email or wish to view on other weg sites feel free to add you your computer.